Backup internet is a secondary internet connection that remains idle under normal conditions but springs into action when your main connection goes down.
Most businesses don’t think about backup internet—until they need it.
You’re in the middle of a sales call. Or your point-of-sale system is about to close a transaction. Suddenly… nothing. The screen freezes. The connection drops. Your primary internet line is down—and so is your business.
Backup internet is no longer a “nice-to-have.” It’s the baseline for staying operational.
Backup internet is a secondary internet connection that remains idle under normal conditions but springs into action when your main connection goes down. Think of it like a backup power generator for your internet connectivity—quiet in the background until disaster strikes.
This backup connection can take many forms, depending on your location and infrastructure:
The key point isn’t just that there’s a second connection—it’s what happens when the first one fails.
Many businesses make the mistake of relying on a second connection that requires someone to manually switch it over. This may seem fine in theory—but in practice, it results in long delays, uncertainty, and sometimes a total outage.
A better solution is automatic internet failover: technology that detects a disruption in your primary connection and instantly moves traffic to the backup, with no user input required. The transition is often imperceptible to staff or customers.
When every second of uptime counts—especially for payment systems, customer service apps, or VoIP phones—manual backup just doesn’t cut it.
We’ve entered an era where virtually all business operations depend on a stable internet connection. Losing access—even briefly—can impact revenue, reputation, and productivity. Here’s why backup internet matters:
Even short outages can cause ripple effects. And when downtime drags on, so do the costs.
Not all solutions are created equal. Here are key features to look for:
Big Network takes the pain out of setting up reliable backup internet. Our plug-and-play solution combines:
It’s built for the IT lead managing 50 branches—or the owner running one coffee shop. With Big Network, staying online doesn’t require becoming a network engineer.
