How Fast Should Failover Be? (And Why Each Millisecond Matters)

Tom Daly
July 14, 2024
For too many organizations, that answer is measured in minutes—not milliseconds. And in a cloud-first world where every app, transaction, and conversation depends on reliable connectivity, that delay matters.

Introduction: Not All Failover Is Equal

You’ve got a backup internet connection. Great. But when your primary line fails, how quickly does your system detect the issue, switch over, and restore connectivity to your users?

For too many organizations, that answer is measured in minutes—not milliseconds. And in a cloud-first world where every app, transaction, and conversation depends on reliable connectivity, that delay matters.

This article breaks down why failover speed is critical and why sub-second switching has become the new standard for always-on operations.

What Is Failover Speed?

Failover speed refers to the time it takes for your system to detect a disruption on the primary internet connection and reroute traffic through the backup link.

It includes:

  • Time to detect loss (based on health probes)

  • Time to trigger switchover policy

  • Time to re-establish routes

  • Time for applications to recover or reconnect

Legacy routers often rely on basic ICMP pings with long thresholds—meaning failover can take 5, 15, even 30+ seconds, if they are even built with active probing mechanisms. Some setups require human intervention. And in those moments, your productivity stalls.

Why sub-second is the Benchmark

Sub-second failover isn’t a luxury—it’s now the baseline.

At Big Network, our Edge Devices deliver failover in seconds or less. That’s fast enough to:

  • Preserve VPN tunnels when using Static IP Anywhere

  • Keep video calls from freezing or dropping

  • Prevent VoIP failover from triggering re-registration

  • Avoid app timeouts, session restarts, or user disruption

In other words, the handoff is invisible. Your systems keep working like nothing happened. And that kind of stability is what defines a premium network experience.

Real-World Stakes: Every Packet is Sacred 

Imagine this:

  • A customer is mid-checkout and your POS terminal loses its uplink

  • A sales team is in a client-facing Zoom call when the office circuit goes down

  • A remote site is syncing orders to a cloud inventory system when LTE signal drops

If failover takes 10+ seconds, you lose the transaction, the trust, or the data.

If it takes milliseconds, no one notices.

How Big Network Delivers It

Failover isn’t just about switching pipes. It’s about smart orchestration:

  • Health probes run across ICMP, TCP, and UDP at frequent intervals

  • Static IP Anywhere keeps sessions stable across paths with provider decoupled WAN IPs

  • Multi-path support means you’re always connected to the best link

You don’t have to write scripts, tweak routers, or reboot firewalls. The system takes care of it.

Summary: Time Isn’t Just Money—It’s Continuity

When milliseconds make the difference between seamless uptime and a dropped customer experience, speed isn’t a nice-to-have—it’s your competitive edge.

Orchestrated failover means fewer interruptions, fewer tickets, and happier teams. And once you’ve experienced that kind of stability, you don’t go back.

Want to test sub-second failover with true static IP continuity?

Deploy Big Network’s flagship gateway, the IRG-655-1, to your customer premises for advanced visibility, seamless failover, and over-the-top services. Pair it with the Big Network Platform for complete configuration management, real-time visibility, and proactive alerting, ensuring you’re always one step ahead in delivering exceptional service to your customers.

Schedule a call to see it in action.

Downtime isn’t measured in hours anymore—it’s measured in milliseconds. If your failover system can’t react fast enough to protect the experience, it’s not doing its job.

Want to test real-time failover in your environment? Talk to us or book a demo.

Related Reading:

Ready to Network? 
Schedule a DemoHow to buy